Provided by Cigna
Dental Coverage
Manage Your Dental Benefits
Visit my.cigna.com or Download the Cigna app to:
- Access Digital ID Cards
- View benefits and claims
- Search for in-network providers
- Request costs of care estimates
- Update your Network General Dentist (DHMO only)
DPPO
Our Dental PPO plan offers the freedom to choose any licensed dentist for your dental care needs. This network provides access to high-quality dentists across the country. However, if you choose an in-network dentist that is part of your Cigna Healthcare SM DPPO network, you can save money on covered dental services.
Annual Benefit Maximum
Members on the DPPO have an annual limit of $1,500 (per family member). If you exceed this limit, you will be responsible for the cost of services, even if they would normally be covered by THT.
Benefits Summary
| In-Network | Out-of-Network* | |
|---|---|---|
| Plan Year Maximum (per person) | $1,500 | |
| Preventive Care Oral exams, cleaning (2 per year), x-rays |
THT pays 100% | |
| Basic Services Periodontal services, endodontic services (root canal), oral surgery, fillings |
THT pays 80% | |
| Major Services Bridges, Crowns (inlays & onlays), dentures (full or partial |
THT pays 60% | |
| TMJ Appliance Lifetime Maximum Benefit | $500 | |
| Orthodontia Services (under age 19 only) | THT pays 100% | |
| Orthodontia Lifetime Maximum Benefit | $1,000 | |
*If you choose to see an out-of-network dentist, you will incur additional out-of-pocket expenses, and you will be billed the total
amount the dentist charges (called balance billing).
Travelling or Reside Outside of Clark County?
This network provides access to high-quality dentists across the country. Simply verify with Cigna and the dentist that they are in-network to receive your benefits and lower your costs.
Did you know?
Over half of the providers on the Dental PPO network are also on the Dental HMO network. You may be able to change to the HMO plan (which offers more benefits at a lower premium) and keep your provider.
DHMO
Our Dental HMO plan offers unlimited benefits and allows for orthodontia benefits at any age. This is the largest dental HMO network in Clark County, and each member on the plan can have a dentist of their choosing. You MUST select a Network General Dentist (NGD), i.e. primary dental provider, before scheduling services.
Annual Benefit Maximum
There is no annual benefit maximum or deductible for members on the DHMO plan.
Benefits Summary
Refer to the Patient Charge Schedule (PCS) for a detailed list of covered services and the cost for each. For a list of cost estimates before you enroll, call Cigna at 800-564-7642. After you enroll, a PCS will be mailed to your home. You may also obtain the PCS by visiting
my.cigna.com or calling 800-244-6224.
Selecting a Network General Dentist (GND)
You can change your Network General Dentist (NGD) at any time during the plan year by contacting Cigna below. However, you must make any changes before the 15th day of the month to take effect on the first day of the following month.
Reside Outside of Clark County?
The DHMO network is not offered in the following states/territories: Alaska, Idaho, Maine, Montana, New Hampshire, New Mexico, North Dakota, Puerto Rico, South Dakota, Vermont, Virgin Islands, West Virginia, and Wyoming. If you or your dependent(s) reside in one of these states, it is recommended you consider the DPPO. As a member with DHMO in these states, you or your dependent would have to travel to a different state to receive dental benefits.
Travelling?
Call Cigna for assistance with care and information about restrictions. Unexpected but necessary dental services are covered when performed by any licensed dentist under emergent circumstances. There is no out-of-the-country coverage on the DHMO plan.
Dental Emergency
If you have a dental emergency, call your dental office immediately. Most dental offices have an after-hour emergency number if you call outside of business hours.
When you experience dental pain, it’s important to know if you need emergency dental care and if your dental insurance plan covers you. Not all dental problems are emergencies. A tooth falling out, a toothache, a chipped tooth, or pain from a dental crown could be serious dental problems, but not necessarily emergencies, so it’s best to consider your options in advance.
Covered Emergency Services:
- Immediate dental treatment to control excessive bleeding, relieve severe pain, or eliminate acute infection,
- Swelling in the mouth area that is the result of infection or abscess,
- A loss of filling or crown causing acute pain.
For covered emergency services, you are responsible for the copays/coinsurance that are listed on your Patient Charge Schedule (for DHMO members only, available in the MyCigna portal). After your appointment, you can request payment from Cigna. You are allowed to ask for the difference between the fee and your normal copay/coinsurance up to a total of $50 per incident. However, this amount may vary by state. To make a request, you need to send the dentist’s itemized bill to Cigna Dental.
If you are away from home and cannot contact your dentist, you may receive emergency care from any licensed dentist. However, this applies to unexpected but necessary services only. Emergency services are limited to relieving severe pain, controlling excessive bleeding, and eliminating serious and sudden (acute) infections. If you need routine restorative procedures or definitive treatment (root canal), you should return to your NGD for these procedures.
If you receive emergency care after regularly scheduled hours, see your Patient Charge Schedule for the copay/coinsurance for emergency care. This cost will be in addition to copays/coinsurance that may apply. If you need further assistance, you can contact customer service at (800)-244-6224.
